Terms & Conditions
The user agreement is concluded between the ComMod online store, which has an address on the Internet commod.com.ua and the user of purchases of goods “Buyer”, and determines the conditions for purchasing goods through the Site.
1. Main provisions.
1.1. The User Agreement is concluded between the Buyer and the online store at the time of purchase and ordering through the online store. The buyer confirms his agreement with the terms established by these rules and this agreement.
1.3. The provisions of the Civil Code of Ukraine on retail purchase and sale, as well as the Law of Ukraine “On Protection of Consumer Rights” and other legal acts adopted in accordance with them, apply to the interaction between the Buyer and the Internet store.
1.4. The online store reserves the right to amend these Terms and Conditions with the current Legislation of Ukraine.
1.5. The buyer can be any natural or legal person who is able to timely accept and pay for the goods ordered by them in the manner and under the conditions established by this User Agreement throughout Ukraine.
1.6. This User Agreement should be considered in the form as it is published on the Website of the online store, and should be applied and interpreted in accordance with the legislation of Ukraine.
2.1. The goods are presented on the website of the online store through photo samples, are the property of the online store and are intellectual property. ... Any copying, distribution and use of photos without the permission of the owner is prohibited.
2.2. Photo samples are analogous to the provided product, and correspond to all the characteristics of the selected item.
2.3. Each sample photo is accompanied by individual text information: photo, video, price and a detailed description of the product.
2.4. At the request of the Buyer, the manager of the online store can provide (by phone or via vibeer, e-mail) information confirming the quality or type of goods. Answer additional questions and provide assistance in choosing a product.
2.5. The price of the goods indicated on the website of the online store can be changed with the corresponding exchange rate of the NBU. but not after the buyer has purchased the item through the Buy button.
3. Procedure for purchasing goods
3.1. The buyer has the right to place an order for any product presented on the website of the online store. Each product can be ordered in any quantity, corresponding to the packaging on the site (rolls, etc.).
The buyer can place an order in the following ways: by the contact phone number of the company or placed independently on the website of the online store through the "Buy" button. Details of ordering through the Site are described in the "Delivery" section.
3.2. After placing the order, a letter is sent to the Buyer's e-mail with an order confirmation, indicating the names of the selected range of goods and the order amount.Then, the online store manager contacts the Buyer (by phone or via e-mail) to receive order confirmation. After confirming and agreeing on the form of payment, the order is sent to this buyer, in the way that the Buyer has chosen.
3.3. In the absence of a product, the Buyer has the right to replace it with another product or to cancel the order.
3.4. The Buyer has the right to refuse the ordered goods at any time before it is sent to the Buyer, notifying the Internet store in advance (by phone or by e-mail).
4. Delivery and acceptance-transfer of goods
4.1. Delivery of goods ordered in the online store, in the agreed quantity and range, is carried out by various delivery services throughout Ukraine.
4.2. Delivery of goods can be both paid (when delivered by transport companies), and free (by courier in the city of Kiev).
4.3. Sending and delivery of the ordered goods is made within the terms agreed with the Buyer.
4.4. Upon delivery of the goods by the Courier, the Buyer is obliged to inspect and check the ordered goods in accordance with the attached document (Invoice).
4.5. The fact of acceptance of the goods by the Buyer upon delivery by the Courier is the payment for the goods.
5. Payment for goods
5.1. Methods of payment for the goods are indicated on the Site in the "Payment" section. The order and terms of payment for the ordered goods are negotiated by the Buyer with the manager of the online store.
5.2. In case of non-cash payment, the Buyer makes a 100% advance payment for the goods by transferring money to the bank card of the online store.
5.3. The goods are paid only in the national currency of Ukraine, in UAH.
6. Return of good quality goods
6.1. The buyer has the right to refuse the goods after receiving it within 14 days. Return of goods of proper quality is possible if its presentation, consumer properties and packaging are preserved.
6.2. If the goods are delivered to the online store with damage, then you will not be able to return the money, and the Buyer must present the claims to the courier company, which damaged the goods during the delivery process.
6.3. The Buyer does not have the right to refuse goods of good quality if the specified goods can be used exclusively by the Buyer who buys it.
6.4. If the Buyer refuses the goods, the Internet store returns to him the amount paid for the goods, minus the amount of expenses of the Internet store associated with the delivery of the goods to the Buyer and the removal of the goods from the Buyer, no later than ten days from the date the Buyer submits the corresponding request.
7. Return of goods of inadequate quality.
7.1. Goods of inadequate quality (manufacturing defects) must be replaced with a similar one at the expense of the seller, or a refund. at the buyer's choice within a month.
8. The online store reserves the right to expand and reduce the product offer on the Site, regulate access to the purchase of any goods, and also suspend or stop the sale of any goods at its sole discretion.